2005-06 ANNUAL REPORT
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Corporate Management

General Manager
Jeff Storer
Ph: 02 6272 4656
Fax: 02 6272 5877
Email: jeff.storer@rirdc.gov.au

 
 
Senior Project Officer 
Corrina Medway 
Ph: 02 6272 4404 
Fax: 02 6272 5877 
Email: corrina.medway@rirdc.gov.au

 

 

Reporting Framework - from individual effort t corporate outcome

Goal
To provide timely, effective and valued services to the Corporation.

Outputs

Outcome
To provide corporate services that underpin the objectives of the Corporation through business excellence and a service orientated corporate team.

Overall outcome
To facilitate a more profitable, dynamic and sustainable rural sector.

Significant events
RIRDC has no significant events to report under section 15 of the CAC Act

Funding of consultation costs
In relation to the guidelines regarding operative research contracts with the Corporation during 2005–06 please refer to the Chicken Meat Sub Account on page 148.

Background
The RIRDC corporate services team is committed to the highest standards of business excellence and corporate governance in offering professional services and advice to its diverse portfolio areas.

Key long term strategies
RIRDC seeks to be regarded as an industry leader in efficient and effective management of R&D, underpinned by:

Key outputs Financial Management

Financial Controller
Susan McNeilly Ph: 02 6272 4297 Fax: 02 6272 5877 Email: susan.mcneilly@rirdc.gov.au

Accountant
Katrina Seears Ph: 02 6272 4050 Fax: 02 6272 5877 Email: katrina.seears@rirdc.gov.au

Objective
To provide cost-effective and best practice support service for the Corporation.

Key performance indicators

Background
The Corporation’s financial management and administrative services team provides the essential framework and accountability for all of its functional responsibilities under the Primary Industries and Energy Research and Development Act 1989 and the Commonwealth Authorities and Companies Act 1997.

Key long term strategies

Financial statements
Financial statements, notes and summaries have been prepared for this Annual Report in accordance with: Key outputs

Human Resources

Manager
Andrea Bryant
Ph:  02 6272 5920
Fax:  02 6272 5877
Email:  andrea.bryant@rirdc.gov.au

Human Resources Officer/Board Administrator
Thouraya Hammami Ph: 02 6271 6673 Fax: 02 6272 5877 Email: thouraya.hammami@rirdc.gov.au

Objective
To attract, retain, develop and reward an innovative, productive, creative and committed workforce.

Equal Employment Opportunity
The Corporation promotes a work environment where all employees have equal access to the opportunities that are available in the workplace. All employees are treated with fairness and respect and are not subject to discrimination or harassment in the workplace. All employees must abide by the Corporation’s Equal Employment Opportunity Policy.

Staff training
The Corporation’s training investment in 2005–06 was $72,371. This compares with $25,247 in 2004–05. On a per capita basis for full-time equivalent staff, this represents an investment of nearly $3,147 in 2005–06. This investment focussed primarily on ongoing tertiary education, professional development and computer application courses.

Background
The majority of RIRDC’s staff is headquartered in Canberra. The Corporation employs research program managers on a part-time basis who undertake their activities from other parts of the country. It is vital that all our staff, parttime and fulltime, work in a team-based environment addressing clear goals and priorities with open channels of communication to deliver a value for money service.

Key long term strategies

Key outputs Commonwealth’s Disability Strategy
The Corporation is committed to preparing indicators under the Commonwealth’s Disability Strategy for future reporting and to identifying areas for improvement by systems changes or organisation-wide solutions.

How our staff are employed
RIRDC staff are employed under Section 87 of the PIERD Act 1989. This legislation requires the Corporation to determine appropriate terms and conditions of employment for its staff. During 2005–06 all staff other than those on individual contracts were covered by the RIRDC Employment Policy and the General Terms and Conditions of Employment. Under these arrangements the Corporation reserves the right to employ new staff on either individual contracts or on the general terms and conditions.

Remuneration profile of full-time RIRDC staff

Remuneration includes salaries, superannuation and other benefits.
In addition to the resources above, the Corporation had eight external managers contracted to manage various R&D sub-programs. The organisational structure at the end June 2006 is shown on page 92.

Performance management
RIRDC implemented a new performance management system in 2005–06 which linked individual effort to the corporate outcomes. The Board, in concert with the Managing Director, set the strategic framework for RIRDC and individual staff performance objectives are developed to support these outputs and outcomes. This provides a clear relationship between the desired government and industry outcomes, and how our people contribute to achieve this.

Reviews
Performance reviews are conducted every six months, with an annual performance appraisal. Staff performance has five ratings – outstanding; commendable; effective; requires improvement; and unsatisfactory. All staff received formal training in giving and receiving feedback, and in developing their performance agreement. Staff remuneration is based on performance outcomes for all staff.

Training and development
Training and development is integral to our performance management system and is a core component of our attraction and retention policy. The HR Manager and the Managing Director develop a series of targeted training priorities each year to complement and support RIRDC strategic goals and objectives, which are then incorporated into staff individual learning and development plans. RIRDC significantly increased its training budget in 2005–06 to underpin the initiatives in the Change Plan and provide staff with the skills and competencies to implement this organisational change.

Best practice
RIRDC is committed to a best practice performance management through continuous improvement, supported by a learning and development culture.
 

Human resources benchmarking(a) RIRDC in context

 (a) Mercer Human Resources Consulting: Human Resources Effectiveness Monitor (September 2005).
 (b) ‘By size’: The RIRDC benchmark group is < 200
 (c)  ‘By industry’: The RIRDC benchmark group is GBE (Government Business Enterprise)
 

RIRDC VALUES

REWARDS AND RECOGNITION PROGRAM – recognition for contributions to our objectives and values
RIRDC’s Rewards and Recognition program highlights the excellence existing in all areas and job functions across the Corporation. Employee recognition can be given in many ways – through saying thank you, giving praise, providing opportunity, or showing respect. Many studies on the workplace have shown that being recognised for achievements, knowing that one’s contributions matter to the organisation, and the opportunity for growth and professional development have a considerable impact on employee satisfaction and commitment.

RIRDC employees are encouraged to acknowledge the hard work and significant achievements of their peers, co-workers, and colleagues by nominating them through the program.

All RIRDC staff (both internal and external) and members of R&D Advisory Committees are eligible to participate. The first recipient of the award was June Murphy, Program Coordinator for the New Industries Portfolio.

Other recipients to date are Cecile Ferguson – Publications Manager, Corrina Medway – Senior Project Officer, Susan McNeilly – Financial Controller and Daryl Gibbs – Chair of the RIRDC Rice R&D Advisory Committee.

RIRDC Corporate Management


 

The RIRDC Program Coordinator Team 2006–07

Program Coordinators at RIRDC are often the first point of contact for researchers, applicants and the public, fielding a wide
range of enquiries from their program stakeholders. Offering detailed advice on RIRDC processes through to providing general
advice on their program areas, Program Coordinators are kept up to date and on their toes with R&D and industry enquiries.

Managing RIRDC’s knowlege
Our Program Coordinators ensure that the wheels of research are well oiled. They liaise regularly with RIRDC’s R&D Advisory
Committees, research providers, researchers and stakeholders. They expertly assist RIRDC’s management team in coordinating
RIRDC’s 22 Research Programs. They organise the numerous meetings and forums that take place – from ensuring every one is
where they need to be, to providing all information and paperwork in a timely manner and making sure that research results
are received and then disseminated to industry.

If you want to know where a project is up to, it is the Program Coordinators who have their fingers on the pulse (or in the
database) and who maintain the trail of the vast range of research being undertaken by RIRDC. The cheekier of our research
managers refer to the Program Coordinators affectionately as the movers and shakers at RIRDC.

Who they are and what they do
Program Coordinators for RIRDC programs are:

June Murphy - Seeds of Knowledge
New Industries
(New Animal Products; Rare Natural Animal Fibres; Wildflowers and Native Plants; Buffalo; Asian Foods)

Alison Saunders
(New Plant Products; Essential Oils andPlant Extracts; Tea Tree Oil)
 

Vicki Byrne
Established Industries
(Honeybee, Rice, Chicken Meat)

Christine Joannides (Horse, Deer, Pasture Seeds, Fodder Crops)

Jenny Smits
(Established Industries) National Rural Issues

Marcela Rosselli
(Agroforestry and Farm Forestry; Environment and Farm Management; Rangeland and Wildlife Systems; Organic Systems)

Helen Moffett
(Human Capital, Communications and information Systems; Food Integrity and Biosecurity; Global Competitiveness)
 

Change Plan
Background The RIRDC Board endorsed the implementation of the RIRDC Change Plan in September 2005.  The Plan sets out strategies to maximise the impact of RIRDC’s research and development, by growing effective relationships and growing RIRDC’s capacity.

Goal: Maximise the impact of RIRDC’s research and development Strategies

Goal: Grow effective relationships Strategies Outcomes Goal: Increase RIRDC’s Capacity Strategies Communications
Publications Manager
Cecile Ferguson
Ph:  02 6272 3186
Fax:  02 6272 5877
Email:  cecile.ferguson@rirdc.gov.au

Publications Officer
Kathie Griffiths
Ph: 02 6272 4218
Fax: 02 6272 5877
Email: kathie.griffiths@rirdc.gov.au

Public Affairs Manager
Martin Field
Ph: 02 6272 4735
Fax: 02 6272 5877
Email: martin.field@rirdc.gov.au

Objective:
To encourage and foster the adoption of RIRDC research through the delivery of concise information to stakeholders and key audiences.

Background
RIRDC encourages communication at the program and corporate level. A key focus of the program is to promote awareness leading to adoption by industry, the community and other researchers.

RIRDC’s publishing program assists researchers and project participants to disseminate research by providing access to low-cost publishing processes. This is achieved via an extensive publishing program, including the hosting of the vast majority of final reports on the Corporation’s website (www.rirdc.gov.au), where they are available for download free of charge. Publications also include industry specific and corporate newsletters, articles in selected press and other direct and indirect communications, including advertising campaigns. For the last five-years RIRDC’s excellence in Annual Reporting has been awarded gold and silver medal status by the Australasian Reporting Awards (ARA).

RIRDC’s Public Affairs program is instrumental in turning research results into tangible benefits that support rural Australia. The program provides customised information and briefing material to support RIRDC’s research activities. Integrated into the strategy is a marketing scheme identifying audiences and promoting information direct to targeted groups. This includes the extensive distribution of brochures and also such things as event sponsorship and having a physical presence at key conferences and exhibitions.

Key long term strategies

Publications
Book launches
We have had a busy year this year with a series of high profile publication launches which included: RIRDC has over 1500 publications in its series. Sales in 2005–06 amounted to $87,040. RIRDC has widely distributed books to targeted audiences at conferences, seminars and workshops to stimulate increased adoption.

The strong growth in traffic to the website with 1,154,247 hits recorded in June 2006 has also resulted in a significant increase in downloading of reports from our website. Details on new publications issued in 2005–06 are set out in each Program chapter of this Report.

Corporate documents
2004–05 Annual Report (Awarded Runner-up for the Corporate Governance award and silver in the general section of the Australasian Reporting Awards)

Public Affairs
Promoting research results for knowledge adoption
The Corporation’s Public Affairs program focusses on the promotion of research results to encourage practical adoption of this knowledge.

During the year, the Corporation has initiated several campaigns, involving information for the media and advertising material, as well as utilising secondary networks to target industry, regional and interest-specific audiences.

Stakeholder & Customer Surveys
Two surveys to measure RIRDC stakeholder and customer opinions were conducted by the market research organisation IPSOS Australia.

A mail-based survey of a random sample of customers showed that 84% rated RIRDC’s service as satisfactory to excellent. 76% of customers rated RIRDC’s role in promoting adoption of research outcomes as satisfactory to excellent, and 70% of customers have recommended RIRDC publications to others.

In the telephone survey of 70 external stakeholders, 92% of advisory body members, 94% of researchers, and 81% of producers rated RIRDC as excellent. RIRDC’s publications, website and telephone service were all highly rated. 70% of these stakeholders had dealings with other RDCs and of those 76% rated RIRDC better than or about the same as others.

Lessons for future surveys
Because of inconsistencies in the methodology between the 2005 survey and previous surveys, comparative data over time is not available, and future customer and stakeholder surveys will be designed to show trends.

Corporate news
The monthly Corporate email newsletter, which provides regular updates of Corporate reports, achievements and events, has continued to generate positive feedback, and the list of subscribers has grown from 2700 in 2004–05 to over 3700 in 2006. The information contained in this newsletter is increasingly being used by journalists and others.

The first edition of a new-look bi-annual Corporate magazine, Rural Diversity, was published in December 2005. This magazine has replaced the Corporate Newsletter Shaping the Future, with a clearer differentiation between the short-article style of the email newsletter, and the more in-depth feature style of the new magazine. In addition, several R&D programs continue to publish regular print newsletters targeting their specific industries and interest-groups.
Media monitoring

Uptake of RIRDC information by the media is monitored on a week-to-week basis, and we have seen a steady increase in RIRDC’s media presence as a result of campaigns to engage the media through the newsletters, targeted press releases and direct engagement with selected broadcasters and print publications.

Participation in a selection of events has continued to raise the Corporation’s profile, maximising exposure of Corporate achievements and programs to targeted high-level audiences.

Marketing campaigns
Campaigns to market the Corporation’s publications and services, both directly and indirectly, have been conducted through:

Websites
RIRDC home page
www.rirdc.gov.au The website continued to deliver a growing range of research reports and corporate information.

The Google search facility is incorporated into both of our websites. There has been strong growth in traffic to the website with 1,154,247 hits recorded during June 2006, compared to 1,074,917inJune2005.Thishasalsoresultedinaverysignificant increase in downloading of reports from our website. Most visitors entered the site through the ‘home’ page. A majority found the site through major search engines such as Google, Yahoo and NineMSN (in that order).
The program pages in which each program has a virtual ‘home page’ continue to be popular. The emailed newsletter and the list of new research reports continued to be well received by nearly 2800 recipients each month with much positive feedback.

Increased sales via the new eShop (created in January 2004) shows there is likely to be potential for further growth in online sales from promotion of the service. In 2005–06 there were 277 transactions through the eShop, an average of 23 per month. The ‘old’ eShop averaged fewer than 10 sales per month. Users appreciated the ability of the new site to host images and its cleaner interface. Development of the new site was performed in-house using commercial software.

RIRDC Rural Women’s Award _004
www.ruralwomensaward.gov.au
This site was established in November 1999 when the Corporation first launched the RIRDC Rural Women’s Award and it has been maintained in line with the running of the Award each year. Access to the site can also be gained through RIRDC’s home page. Traffic to site peaks during the nomination period for the awards in August–October each year, but there is considerable interest throughout the year. The site contains all relevant application forms and extensive Award information and is annually evaluated.

RIRDC Extranet
The Corporation maintains an Extranet which enables its directors and external research managers access to corporate information. This site works both locally and online and is constantly updated and monitored. It is password protected so that only authorised users can gain access.
News clippings and quality assurance pages and documents are available on the Extranet. Developments for 2006–07 will see the Extranet being extended to allow RIRDC Advisory Committees access limited to relevant material.



Commercialisation

General Manager
Jeff Storer
Ph: 02 6272 4656
Fax: 02 6272 5877
Email: jeff.storer@rirdc.gov.au

Objective
To facilitate the commercialisation of research investments and results where this provides the greatest benefits to stakeholders, including the improved adoption of R&D.

Key performance indicators

Background
Commercialisation is taken to include projects which are ‘investable’in the near term and/or projects that can be utilised to secure industry commercial and economic gains. Whilst the basic principles/philosophy of commercialisation underpins the majority of the Corporation’s activities, RIRDC focusses on the processes and pathways to commercialisation.

Adoption of research outputs is a key goal for RIRDC. All research investments across RIRDC’s diverse portfolio are selected with the ultimate objective of achieving adoption or utilisation of the research results for the benefit of the Corporation’s stakeholders and industry gain. It is recognised that there are a variety of pathways that lead to adoption and that commercialisation, with suitable intellectual property rights (IP), is an increasingly important mechanism to achieve technology and information transfers across Australia. Similarly, commercialisation can take many different formats with the best options being decided on a case by case basis.

RIRDC’s commercialisation principles
All RIRDC IP and commercialisation activities are to:

Key outputs Our adoption and commercialisation focus
Adoption of research outputs is a core focus of the Corporation. This process can be achieved by an energetic and innovative publication effort, but adoption can also be achieved by the development of IP rights that provide their own set of incentives to foster adoption. The Corporation has developed guidance principles to foster these commercialisation pathways in our own operation. (www.rirdc.gov.au/commercialisation). All preliminary research proposals should clearly show the adoption pathways that are being considered. Where the development of IP rights is being considered, that should be described in the submission.

Royalties
During 2005–06 the Corporation received $92,383 (exclusive of GST) in royalty income from the following activities:


Scholarships
A key aim of the Corporation’s R&D endeavours is to ensure that portfolio-related industries are supported by people with high-quality scientific, technical and leadership skills. In 2005–06, the Corporation’s programs also continued to support conferences and field days aimed at providing the platform for transferring information and commercialising R&D outcomes.

'The formal postgraduate education program of the Corporation seeks to ensure that industries have a continuous supply of well-trained people. In 2005–06 the Corporation committed $170,191 (GST exclusive) in this area – $149,708 for continuing scholarships and $20,483 for new scholarships.

Scholarships awarded in 2005–06
In 2005–06, the Corporation funded six new scholarships as detailed below.

Ongoing scholarships
The Corporation sponsored 12 ongoing postgraduate scholarships in 2005–06.

 
 

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Last updated: November 2007
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